At WhimsyGarden, we’re here to help you with product questions, order support, shipping updates, returns, and general customer service inquiries.
Whether you are looking for garden figurines, seasonal decor, bunny planters, frog statues, mushroom accents, or charming decorative pieces for your home and garden, feel free to contact us anytime.
Customer Service
Email: info@WhimsyGarden.store
Phone: +1 408-298-9731
Address: 635 Coleman Ave, San Jose, CA 95110, United States
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed
We usually respond to customer emails within 1–2 business days. If you contact us during weekends or holidays, we will reply as soon as possible on the next business day.
How We Can Help
You can contact us for:
Order status and tracking information
Product details and size questions
Shipping and delivery questions
Return and refund requests
Damaged, missing, or incorrect items
General product or store inquiries
Before Contacting Us
To help us assist you faster, please include the following information in your message:
Your order number
The email address used for your order
A short description of your question or issue
Photos, if your item arrived damaged or incorrect
Important Notice
WhimsyGarden currently provides customer support through email and phone. Please contact us before returning any product, so we can provide the correct return instructions.