Payment Policy

At WhimsyGarden, we want your checkout experience to be simple, clear, and secure. This Payment Policy explains the payment method currently accepted on our website and how payment is processed when you place an order.

Accepted Payment Method

We currently accept payment through:

PayPal

At this time, WhimsyGarden only supports PayPal payments. Other payment methods such as credit card direct checkout, bank transfer, cash on delivery, checks, or money orders are not available.

How PayPal Payment Works

When you place an order on our website and proceed to checkout, you will be directed to PayPal to complete your payment.

You may complete your payment using your PayPal account or any payment options made available by PayPal during checkout, depending on your PayPal account settings and location.

After the payment is successfully completed, you will be redirected back to our website, and your order will be confirmed.

Payment Currency

All prices on our website are displayed in USD unless otherwise stated.

The final amount charged may vary slightly depending on PayPal exchange rates, currency conversion fees, or payment settings if your account uses a different currency.

Payment Security

WhimsyGarden does not directly collect or store your PayPal account details, card number, or sensitive payment information.

All PayPal payments are processed through PayPal’s secure payment system. Please make sure your PayPal account information and shipping details are accurate before completing payment.

Order Confirmation

After your payment is completed successfully, you will receive an order confirmation email.

If you do not receive an order confirmation email within a reasonable time, please check your spam or junk folder first. You may also contact us for assistance.

Failed or Pending Payments

If your PayPal payment fails, is declined, or remains pending, your order may not be processed until the payment is successfully completed.

Common reasons for payment issues may include:

Insufficient funds
PayPal account restrictions
Incorrect billing or account information
Payment review by PayPal
Network or checkout interruption

If your payment does not go through, please try again or contact PayPal for more details.

Payment Verification

For security reasons, some orders may require additional verification before processing. If we need more information to confirm your order, we may contact you by email.

Please make sure the email address provided during checkout is accurate.

Contact Us

If you have questions about payment or order confirmation, please contact us:

Email: info@WhimsyGarden.store
Phone: +1 408-298-9731
Address: 635 Coleman Ave, San Jose, CA 95110, United States

We usually respond within 1–2 business days.