Shipping Policy

Thank you for shopping at WhimsyGarden. This Shipping Policy explains our order processing time, shipping time, shipping fee, tracking information, and delivery-related details.

Order Processing Time

Orders are usually processed within 1–3 business days after payment is successfully completed.

Business days are Monday to Friday, excluding weekends and public holidays.

After your order is processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Time

After your order has been shipped, the estimated delivery time is usually:

5–7 business days after shipment

Please note that delivery time may vary depending on the shipping carrier, destination, weather conditions, holidays, or other factors beyond our control.

Shipping Fee

WhimsyGarden currently offers:

Free Shipping on all orders

There is no additional shipping fee at checkout unless otherwise stated on the product page or checkout page.

Shipping Area

We currently ship to addresses within the United States.

Please make sure your shipping address, phone number, and email address are correct before placing your order. Incorrect or incomplete shipping information may cause delays or failed delivery.

Order Tracking

Once your order has been shipped, tracking information will be sent to the email address used during checkout.

Tracking updates may take some time to appear after the shipping label is created. If your tracking information does not update immediately, please check again later.

Delayed Delivery

Although we do our best to process and ship orders on time, delivery may be delayed due to:

High order volume
Weather conditions
Carrier delays
Holiday periods
Incorrect shipping information
Customs or logistics inspections when applicable

If your order is significantly delayed, please contact us and we will help check the status of your shipment.

Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information when placing an order.

If an order cannot be delivered due to an incorrect or incomplete address, please contact us as soon as possible. Additional delivery fees may apply if the package needs to be reshipped.